Avensys’s Remote Infrastructure Management service is the corner stone of our delivery architecture. It possesses a benchmark of full redundancy, high availability, and unbending security.
- Technical consultants monitor and diagnose problems proactively.
- Predictive maintenance capabilities significantly reduce/eliminate incidents of emergency maintenance
- Expert staff can flag and fix potential issues before they affect customer’s systems
- Helpdesk services ensure that the support process will remains transparent and real time information shared with our reporting portals.
- ‘Single Window’ concept ensures that all IT needs of our customers are addressed through a proper channel, ensuring a well managed infrastructure support services.
- Improves Infrastructure Performance Availability
- Measurable & Visible IT Service Management
- Faster & Improved ROI on IT Investment
- Reduced Security Threats
- Real Time expert system problem detection & remediation
- Increased confidence of all stakeholders in the overall IT service availability