Avensys’s Remote Infrastructure Management service is the corner stone of our delivery architecture. It possesses a benchmark of full redundancy, high availability, and unbending security.

 

KEY DELIVERABLES

  • Technical consultants monitor and diagnose problems proactively.
  • Predictive maintenance capabilities significantly reduce/eliminate incidents of emergency maintenance
  • Expert staff can flag and fix potential issues before they affect customer’s systems
  • Helpdesk services ensure that the support process will remains transparent and real time information shared with our reporting portals.
  • ‘Single Window’ concept ensures that all IT needs of our customers are addressed through a proper channel, ensuring a well managed infrastructure support services.

KEY BENEFITS

  • Improves Infrastructure Performance Availability
  • Measurable & Visible IT Service Management
  • Faster & Improved ROI on IT Investment
  • Reduced Security Threats
  • Real Time expert system problem detection & remediation
  • Increased confidence of all stakeholders in the overall IT service availability