Qlik Partner Award 2020

For nearly a decade, Avensys and Qlik, have worked together to deliver the best data analytics products and consultancy services. Avensys was elevated as a Qlik Select Partner in 2019. Qlik has recognized our commitment to provide the best service to our customers by awarding Avensys Consulting Pte Ltd with ‘Qlik’s APAC Award’ as ‘Authorized Reseller of the Year’. 

This award is a testament to the hard work of our Qlik team at Avensys. We have been working with Qlik to establish a world which is driven by data and will continue to provide the best services in the market for the years to come. The partnership between Qlik and Avensys has enabled our customers to progress towards utilizing predictive analysis to make key business decisions. 


Chris MooreSenior Vice President, Partners & Alliances at Qlik presented the award to Avensys at a Qlik’s virtual Award Ceremony and stated that Avensys has built up a sizeable customer base in a short period of time and has become the fastest growing Qlik partner in ASEAN. Further, Avensys has enrolled themselves in the QDI (Qlik Data Integration) Track of Qlik’s Partner Program utilizing their strong SAP practice plus their experience in the designated management space to double their revenue this year.  

Mr. Haja Mohideen, Senior Director at Avensys, accepted the award on behalf of Avensys. “We are happy that over the years we have become a trusted partner for Qlik and that we have become not just industry experts but have been recognized as the best-Authorized Reseller in the region. We will continue to strive for excellence and continue this journey with Qlik to enable more organizations to make data-driven decisions”, said Mr. Mohideen.    

Avensys hopes that this award will help them to continue to improve and grow and provide the best services in the market to our customers. This award has rejuvenated us to push forward and help other organizations leverage Qlik products and dive into the world driven by DATA. 

Here is the clip of Mr. Haja Mohideen receiving the award in the Qlik Virtual Partner Awards Ceremony,

Qlik Insight Bot ― Webinar

Join Qlik Insight Bot Webinar on July 02, 2020 04:00 pm to learn about the AI-Powered, Conversational Analytics.

Avensys Consulting Wins 2020 Qlik Partner Award


Recognized for Outstanding Achievement, Innovation and Joint Customer Success with Qlik 


Singapore –  June 10, 2020

 – Avensys Consulting Pte Ltd, announced today they have been recognized by Qlik as the “Authorized Reseller of the year” of 2020. 

Presented annually, the awards recognize the Qlik partner community for excellence in several different categories both on a global scale and within key regions.  


2019 was an important year for Avensys, with additions of many large customers and elevation into the “Select Partner” tier.  The Qlik team expanded their expertise in Qlik Insight Bot, Qlik Data Integration, Qlik Alerting and other new Qlik products to address the expected spike in demand to meet emerging data challenges, enhance performance and assist in digital transformation projects.   

Our global partner ecosystem has an impactful role in helping current and future customers embrace the significant value they can achieve with Qlik,” said Chris Moore, Senior Vice President of Global Partners and Alliances, QlikWe are proud to recognize the excellence achieved by our partners in helping Qlik drive our unique end-to-end data and analytics vision into markets across the world to help organizations realize more value from their data.” 

“We constantly strive to offer best-in-class solutions to our customers across industries to derive most value and better insight from their data,” said Haja MohideenSenior Director, Avensys Consulting. “We are excited when we see analytics as an enabler helping companies make better decisions accelerating growth.”

Here is the clip of Mr. Haja Mohideen receiving the award in the Qlik Virtual Partner Awards Ceremony,

About  Avensys Consulting 

Avensys Consulting Pte Ltd, is an end to end IT Consultancy firm with a competencies and over one decade of industry experience in Data Analytics, SAP, Robotic Process Automation, Cyber-Security and Staff Augmentation ServicesWith over 300 consultants and its presence in 4 countries, Avensys has managed to leave a lasting impact on the IT industry.  

About Qlik 

Qlik’s vision is a data-literate world, one where everyone can use data to improve decision-making and solve their most challenging problems. Only Qlik offers end-to-end, real-time data integration and analytics solutions that help organizations access and transform all their data into value. Qlik helps companies lead with data to see more deeply into customer behavior, reinvent business processes, discover new revenue streams, and balance risk and reward. Qlik does business in more than 100 countries and serves over 50,000 customers around the world. 



© 2020 QlikTech International AB. All rights reserved.  All product and company names are trademarks™ or registered® trademarks of their respective holders. 

Qlik Sense Desktop is no longer free

Qlik Sense Desktop is no longer free after June 30th, because you can now get started faster and easier on any device in the cloud.

Qlik Sense Desktop will continue to be supported as part of a Qlik Sense Enterprise deployment.

We would like to share with you the following information and updates regarding key areas of concern.

API Developer access to development tool:
  • We realize that Qlik Sense Desktop is an integral part of many API developers in our community, and a solution will be provided prior to June 2020 that will provide similar or better ability to develop with Qlik’s APIs and will be communicated via our Qlik developer community, Qlik Branch.
Ability to easily try Qlik Sense for extended periods of time:
  • We will continue to invest in making it easier and faster for anyone (not just Windows users) to try Qlik Sense via a cloud-based trial approach with Qlik Sense Business. We recognize that it is not always possible to make a decision in 30 days, so trial users will be able to extend their trial for an additional 15 days on their own. If additional time is needed to make a decision, trials can be extended further, we only ask our trial users to engage with a salesperson who can assist with your evaluation of Qlik Sense.


Ability to keep data offline while trying (and using) Qlik Sense:
  • We have enabled Qlik Sense Desktop to authenticate via SaaS editions of Qlik Sense which enables Qlik Sense Business users to also use Qlik Sense Desktop. Therefore paid and trial users can keep their data local if they choose.


Access to Qlik Sense for key influencers and promoters of Qlik:
  • We will continue our investments in e-commerce capabilities so we can grant faster, easier and more customized access to Qlik Sense. This capability is much more than the ability to just buy Qlik Sense via a credit card, also giving Qlik the ability to efficiently service special groups via programs such as our Academic ProgramCorporate Responsibility Program software grants.

For more details, including how to get started in the cloud, please contact us,

Contact Us Try Qlik Sense Business


FAQ (updated)

Can I use Qlik Sense Business to unlock Qlik Sense Desktop?
Yes.  From the Cloud Hub, select your Profile in the top right and then select “Settings”.  In the settings section, there is a link to download Qlik Sense Desktop and a link to authenticate Qlik Sense Desktop against the tenant.


Can I use an older version of Qlik Sense Desktop and continue free use?
No, all versions of Qlik Sense Desktop will no longer allow free access after 30 June 2020.


Can I buy Qlik Sense Desktop as a standalone?
No, to continue to use Qlik Sense you will need to subscribe to Qlik Sense.  If you plan to primary use Qlik Sense Desktop, we recommend Qlik Sense Business.


Can I still use Qlik Sense Desktop for app development and/or offline access as part of a wider Qlik Sense Enterprise deployment?
Yes, however, you must authenticate Qlik Sense Desktop against Qlik Sense Enterprise on Windows or a Cloud edition of Qlik Sense (Enterprise SaaS or Business).
How do I try Qlik Sense if I cannot upload my data to the cloud?
You can start a trial of Qlik Sense Business, which included Qlik Sense Desktop or please contact our sales team to discuss our multi-cloud capabilities which give you the choice of where your data resides.


I’m an API developer and I use Qlik Sense Desktop for my development work, how will I do this after June 2020?
We realize that Qlik Sense Desktop is an integral part of many API developers in our community, a solution will be provided prior to June 2020 that will provide similar or better ability to develop with Qlik’s APIs and will be communicated via our Qlik developer community, Qlik Branch.


Qlik’s June 2020 Product Release


We are excited to announce the June 2020 product release, furthering our leadership in augmented intelligence, best-in-class visualization and platform extensibility.

Qlik continues to set the bar high with augmented analytics, as we are introducing business logic into our cognitive engine. With this new capability, customers can create metadata and rules to inform and guide the behavior of Insight Advisor when generating visualizations and insights. In addition, supporting our global footprint, Insight Advisor now supports multiple languages when using search-based insight generation now with French, Spanish and Russian, with additional languages planned for future releases.

Our cloud offering continues to get stronger to ensure that our customers can easily adopt our SaaS and client managed offerings, as we deliver high-value features to expand use cases and improve user experience and platform management. With this release, we have introduced connectivity for more high- demand data sources like Qualtrics and added more connectors in the Qlik Sense Add Data interface, including Google Analytics, Twitter and more. Users can now work more effectively in the cloud hub, with the ability to monitor charts and business-critical KPIs, and export stories to PDFs to share insights with others.

The June release also includes new embedded analytics capabilities that deliver further extensibility and value to the developer community and beyond. With this, we launched Qlik.dev – our new developer portal for discovering, learning and referencing APIs for cloud editions of Qlik Sense. Beyond the portal, customers can now automate Qlik Sense SaaS editions into their DevOps processes with Qlik CLI driving greater analytic efficiencies from the command line. And, Qlik’s Nebula.js 1.0 library is framework agnostic, making it easier to embed Qlik analytics into other web applications, and create custom visualizations to support even more customer use cases.

Qlik Sense is “looking better than ever.” In the past year, we have delivered over 50 new visualizations and dashboarding enhancements – and the June 2020 release takes us even further. To summarize, we introduced Sparklines (mini charts), which can be added to tables to show on a per-row basis. We have expanded customization capabilities in the Bullet chart and Org Chart and added new functionality in Custom Tooltips, Filter Panes and more. Qlik Sense is stronger than ever with visual analytics. Check out our Qlik Sense Visualization Showcase app to see all this in action.

As always, you’ll find improvements to our value-added products, giving our customers more reasons to expand the possibilities of Qlik Sense deployments. We have simplified and enhanced the installation process for Qlik Insight Bot, allowing our customers to get started more quickly and easily. We have integrated licensing for Qlik Alerting with the Qlik Licensing Service, allowing customers to more easily manage licenses. And, our Qlik NPrinting customers will now benefit from expanded NewsStand functionality and the ability to customize visualizations with Qlik Sense themes.

Finally, this release delivers updates to several data integration products, including performance improvements and architectural updates for Qlik Catalog, expanded support for source and target endpoints in Qlik Replicate, along with new certifications for Snowflake and expanded support for Databricks in Qlik Compose.

Check out the “What’s New” demo video from Mike Tarallo on the Innovation Blog to learn more about this exciting release.

Qlik April 2020 release

What’s new in Qlik Sense April 2020?

Visualizations and dashboards

This release brings many new visualization features and styling options to Qlik Sense, letting you create more advanced and customized analytics. We have added an organization chart (Org chart) to the visualization bundle, and you can now add a relative modifier to bar charts, combo charts, line charts, and tables. In addition, we have made improvements to tables, pivot tables, KPIs, maps, and custom tooltips, and we have enhanced app navigation.


Organization chart

We have enhanced our visualization bundle by adding a new chart to represent organizations. The org chart lets you create organization charts from data with a tree structure. You can navigate through the hierarchy by expanding and collapsing the tree.

Search in tables

In addition to the standard search by a URL link, you can now search by a link label in a table. There is also the option to disengage native scroll on touch to enable first column freeze.

Pivot table improvements

There are two improvements to pivot tables:

  • You can now save your pivot table layout state. This lets you store expanded or collapsed nodes as a bookmark. This improvement is ideal for sharing views of large pivot tables with many nodes.

    Creating a bookmark with an expanded pivot table

  • You can now sort by first measure. This sorting method precedes all other sorting. This lets you sort categories differently, for example, sorting category by sales rather than by name.

    Sort by first measure

Map chart improvements

We have made several enhancements to map layer properties. Now, you have number formatting options in the map chart for color and size by measure. We have increased the limit of items on point and area map layers to 50,000, and you can exclude the Qlik logo from the map chart.

Relative modifier (percentages)

The relative modifier provides you with a quick way to display the relative percentage of a measure, without having to write expression syntax. You can use it to see the impact of specific selections, relative to the selection, relative to the total, or relative to other fields. This is available as a setting is available in bar charts, combo charts, line charts, and tables.

Dashboards and applications

Tooltip customization

You can now choose to exclude default measures in tooltips. You can also hide all or part of the tooltips from a visualization.

Sheet trigger

This feature lets you add actions that are triggered when a user opens a sheet. With this feature, you can enable more sophisticated navigation functionality. Actions include setting selections, field states, bookmarks, and variables.

Global Navigation

Global navigation provides you with a new approach to top-level navigation through drop-down lists in the Qlik Sense client.

Themes and styling

KPI font layout

You have new options when choosing the layout behavior for fonts in KPIs. You can choose a fixed layout (same text size always), fluid layout (text size depends on box size), or responsive layout (adapts to the size of the box and the length of text).

Advanced authoring

App distribution into spaces

In a multi-cloud deployment, you have additional controls over content distribution policies. You can now send staged apps from a Qlik Sense Enterprise on Windows environment directly to a managed space in Qlik Sense Enterprise SaaS, for broader consumption across the organization. These apps are also refreshed in the managed space after they are reloaded in the Windows environment.

Publishing to cloud hubs

Share bookmarks

To improve collaboration, we have added a new way to share bookmarks in published apps. You can copy a link to a community bookmark, which can then be shared in other channels such as email or Slack.

Sharing links to bookmarks in cloud hubs

Secure Scheduled reloads

You can now run secure scheduled reloads through the QMC, which improves protection and governance around data access. This includes single sign-on support across multiple domains.

Service cluster: Impersonation

What's new in Qlik NPrinting April 2020?

In Qlik NPrinting April 2020, you’ll have the ability to create dynamic recipient email distributions! Support for Windows 2019 has been added as well. Please review the release notes for more information on the new features and fixes.

The April 2020 releases are now available on the Qlik download site. As with all software, please follow best practices when upgrading by backing up your Qlik Sense or Qlik NPrinting environment and testing the patch in a QA environment first. For Qlik Sense upgrades, please check out the Qlik Sense Upgrade Guide for helpful tips.

What's new in Qlik Data Integration April 2020?

We are excited to announce our first synchronized release of Qlik’s Data Integration Platform products – all branded under the Qlik Data Integration Platform. This release includes many new enhancements that continue to streamline the process of providing analytics-ready data for faster business insights.

To begin, we have released the former Attunity Product Suite Version 6.6, now labeled the Qlik Data Integration Platform April 2020 product release. Included in this release is:

Kicking off the updates ring, Qlik Enterprise Manager April 2020 (formerly Attunity Enterprise Manager – AEM version 6.6) introduces support for Windows Server 2019 – which delivers high-value options for our customers based on industry standards. Also, we have added the convenience of SAML Single Sign-On authentication, which has been tested with both OKTA and Azure AD.

Qlik Replicate April 2020 (formerly Attunity Replicate version 6.6) brings a host of new features sure to extend the value of your investment in Qlik’s Data Integration Platform (or bring new reasons to expand deployment). This release delivers different methods of authentication to support the matrix alignment with industry standards and customer demands, providing further confidence that their data is secure, which is critical in providing DataOps for analytics. Examples of this are new authentication types for Kafka and Confluent Cloud targets, and connectivity via a proxy and authentication via Azure AD account on Windows. Also, we have added updates to further support operating system source and target endpoint versions to align with industry and customer demand. Examples of these new endpoints are SQL Server 2019, Oracle 19 and PostgreSQL as well as version updates for AWS RDS Oracle and Cloudera.

We have also made significant enhancements to existing endpoints such as Snowflake, MS SQL, SAP HANA, Google Big Query, and mainframes. Beyond that, we added many new high demand endpoints, such as Databricks on AWS, Oracle Cloud Autonomous DW target, DB2 LUW pure Scale source, and AWS Aurora PostgreSQL source

Qlik Compose for Data Lakes April 2020 (formerly Attunity Compose for Data Lakes version 6.6) delivers new ease-of-use and streamlined processes for eliminating the need to validate the configuration design at every step, further accelerating the pipeline design and setup phase, while improving performance. This release also includes new and updated certifications for existing platforms including Databricks 6.3, Dataproc 1.4, and Amazon EMR 5.29. With the new certification for Amazon EMR, we now provide customers the flexibility to either use Hive Metastore or AWS Glue Data Catalog to store metadata. Finally, this release is also available on Windows Server 2019.

We don’t stop there, as Qlik Compose for Data Warehouses April 2020 (formerly Attunity Compose for Data Warehouses version 6.6) contains several new capabilities around CSV support and certified platforms. Now Qlik Compose for Data Warehouses can export/import mappings from CSV files which provides more flexibility, productivity, and usability when working on projects. For example, when applying bulk changes to a project, such as adding a new column to multiple tables, mappings can be imported from a file instead of being manually defined via the GUI. Also, we have added new version certifications for new data warehouse platform targets, such as Oracle 19, SQL Server 2019, and Azure Synapse. And finally, the Qlik Compose for Data Warehouses is now certified on Windows Server 2019.

The Qlik Data Catalyst April 2020 release includes new high-value capabilities including expanded interaction with the Qlik Analytics Platform. Qlik Data Catalyst already had the ability to onboard QVD files into its searchable catalog with the ability to profile and tag data elements within a QVD file. Now, Qlik Data Catalyst includes the ability to take any dataset and publish it as a new QVD file. This capability means that any Qlik Sense or QlikView customer now has an additional method to create QVD files. Also, supporting the recent announcement around Qlik’s Analytics Modernization Program, Qlik Data Catalyst can now migrate on-premise QVD files and other data files to the Qlik’ cloud environment. This can help QlikView customers accelerate their migration to the Qlik Sense Enterprise SaaS offering. This release also includes other enhancements like improved XML Processing, ADLS support, and table meter support for subscription compliance needs. These are significant advancements for bridging Qlik’s Data Integration Platform with Qlik’s Analytics offering, delivering high-value capabilities to help accelerate business value from raw data to important business insights.

Qlik’s November 2019 Product Release

With Qlik’s last release of the year, we are happy to deliver several product enhancements that will set the stage for a successful new year ahead and close out on a host of exciting enhancements throughout 2019. The Qlik Sense November 2019 release introduces expanded cloud connectivity, SOC 2 Type 2 certification, new visualization capabilities, mobile offline support for Android, reporting improvements and more.

Expanded Cloud Connectivity

As we continue to lead with cloud, this release provides more reasons for our customers to use Qlik Sense in SaaS and cloud environments. We have expanded our portfolio of connectors for cloud editions of Qlik Sense – opening new possibilities for our cloud offerings. You can look forward to “My Qlik” improvements around subscription and account management – driving a better experience around adopting our SaaS offerings. In support of our customer’s journey to our SaaS offerings, we are happy to announce SOC 2 Type 2 certification to meet the compliance requirements of our large enterprise customers. All this is reflected on https://www.qlik.com/us/trust.

New Visualization Capabilities

This release brings new visualization capabilities that broaden the analytics capabilities in Qlik Sense. Some of these enhancements include a new Mekko chart, expanded accumulation options in our bar chart, line chart, combo chart, and table. This release also includes improvements to our Visualization Bundle with trellis container enhancements; and finally, we have delivered new table styling options for improved control over look and feel. These visualizations will likely increase the use of Qlik Sense across our customer base providing new ways to deliver insights.

Offline Mobile Support for Android

For mobility, we have offline mobile support for our Android mobile app. Qlik Sense Mobile for Android now has the same capability as our iOS app, allowing users to download data and explore it interactively when offline. It features a local version of the Qlik Associative Engine running on the device, supporting full exploration and search capabilities.

Run QlikView in Qlik Sense Cloud

The Qlik Sense November 2019 release also adds the ability to run QlikView apps in cloud editions of Qlik Sense, making it easier for QlikView customers to modernize their analytics. Users can consume QlikView alongside Qlik Sense through a common hub and infrastructure. This is a key step in setting the stage for infrastructure cost reduction, deployment simplification and significant reduction of entitlement management challenges for our QlikView customers. This is the first of two phases to further support our co-existence strategy.

Improved Enterprise Reporting

We continue to improve our enterprise reporting capabilities for new and existing customers. This release includes the highly anticipated NPrinting 16 to NPrinting 19 migration tool, which offers our customers an easy and automated way to migrate content from NPrinting 16 to Qlik NPrinting 19. We have also delivered new feature enhancements, including variable-based filter support to provide an easy way to dynamically filter report content, and have improved on-demand reporting for more flexibility and extensibility in Qlik Sense.

Data Integration Platform Improvements

Beyond data analytics, we are also pleased to announce improvements to our data integration platform with the next Attunity release – version 6.5. This release provides significant performance improvements and expanded connectivity including Salesforce and MongoDB data sources. Attunity 6.5 also integrates with new data target platforms, such as Azure Data Lake Storage Gen 2, Azure Databricks and Google BigQuery, which increasing customer flexibility to choose the solution that best addresses their data and analytics needs.

Other notable release improvements include enhancements to the management console in Qlik Associative Big Data Index, and Qlik license service integration for Qlik Insight Bot. The Qlik Sense November 2019 Product Release delivers a breadth of new capabilities supporting our overall supply chain from data to insights. Qlik continues to lead the way in data and analytics – with speed and efficiency.

The Qlik Sense September 2019 Release

Another release, another reason why Qlik is leading the 3rd Generation

With the launch of Qlik Sense Business and enhancements to Qlik Sense Enterprise in our September 2019 release we have again underlined why Qlik, the largest independent data and analytics vendor in the market, is leading the 3rd generation of BI and analytics.

Qlik Sense Business is Qlik’s latest offering supporting our cloud and SaaS strategy. This new edition of Qlik Sense is designed to empower users to get started quickly and easily without complexity. Qlik Sense Business shares the same cloud-native architecture as Qlik Sense Enterprise and is hosted on Qlik Cloud Services – which is Qlik’s highly-scalable, trusted and secure SaaS environment.

In addition to the launch of Qlik Sense Business, we have made several enhancements to Qlik Sense. We have added Natural Language Processing (NLP) capabilities to the Qlik Cognitive Engine, supporting natural language search in Insight Advisor. This capability allows users to more intuitively interact with Qlik Sense when exploring data sets and generating insights. Going forward, we plan to expand natural language interaction into more areas of Qlik Sense.

With this release, we have also enhanced our Advanced Authoring capabilities and added new visualization capabilities including a variance waterfall chart and location awareness in mapping. For mobility, we have improved EMM support for MobileIron and added support for the new iPadOS, and we are excited to announce that we now have integrated connectivity to Snowflake, helping to strengthen Qlik’s strategic alliance with a leading enterprise-ready cloud-based Data Warehouse.

For value-added products, we improved Qlik NPrinting with new authoring functionality supporting our customer’s journey allowing Qlik to be the enterprise standard for reporting and analytics. And the next release of the Qlik Associative Big Data Index will enable our customers to visually explore big data sources using new visualization and chart options.

Finally, we also launched another new product: Qlik Data Catalyst for QVDs – which is a streamlined offering of Qlik Data Catalyst specially focused on making it easier for existing Qlik customers to understand, catalog and consume QVD files.

As we look to the next release in November, be assured that we will continue to deliver innovative new capabilities supporting our leadership position in the industry. Stay tuned!

These Qlik Sense September 2019 highlights are just some of the updates in this release. For more details, view this video and check out the release notes.

The Future Is Now – The 3rd Generation of BI and Analytics Is Right On Time

It was about this time last year that we started to define the vision for the 3rd generation of business intelligence and analytics. Our idea was simple, that data-driven transformation required a new democratized approach to the way in which we drive value from our data. Subsequently, in September we published our whitepaper which explained how the democratization of data, augmented intelligence and analytics embedded everywhere are the prerequisites for moving beyond the centralized and later decentralized approaches that went before.

Nearly a year later those ideas are now more fact than future vision and they represent the reality of the data-driven world we occupy. There are three reasons why I believe this to be true. First is Qlik’s stand out delivery of the enabling technology. Second is the consumption of this technology by our customers. Third is what is happening in the market around us.

I’ll address the first two by looking back at our global customer event in May. In the product keynote, our team outlined how Qlik has delivered not just against each of the prerequisite 3rd generation pillars, but how we have underpinned that with an architectural approach enabling a true multi-cloud platform. Our integration of Attunity, now a division of Qlik, alongside our existing data assets enables a data integration platform which makes the democratization of data not just possible, but easily attainable for our customers. Our unique approach to augmented intelligence is also now represented in very real generally available capabilities in Qlik Sense, proven by some of the most engaging demo’s I’ve seen at an analytics conference, ever. Finally, our innovation with our platform enables our ability to lead in the cloud and allows customers to build and run analytics for any use case, wherever they want or are required to do so. In each case, we showed how these key innovations are driving transformation for our customers right now.

However, it’s what is now happening in the market around us that makes this even more germane. The evolution of analytics has been driven by many things. Perhaps the most pivotal until today was the 2007 series of acquisitions by IBMSAP, and Oracle that effectively killed-off the 1st generation business intelligence. While there was, and perhaps always will be some buyer appeal for a single vendor approach, those acquisitions first served as an admission that what had gone before had failed. Subsequently, prospective buyers voted with their feet and the 2nd generation – much more analysis as opposed to report-centric business intelligence – fueled the growth of Qlik and other modern platforms.

All good things come to an end, including now as we predicted the 2nd generation of BI. This time it’s the large cloud platforms who are striking the killer blow, as they use analytics as a way to consolidate ownership of customer’s data. Just like the single stack approach that went before, this approach will also likely fail to deliver the value customers expect. Data-hoarding and cloud lock-in will ultimately become unacceptable for cost and compliance reasons. The integration and exploitation of synergies will stifle the community and innovation. At Qlik we can only be responsible for our own destiny. Democratized 3rd generation analytics represents how we – with a self-contained cloud and data-independent architecture – will continue to deliver the value and business outcomes our customers expect. What we are now witnessing in this 2019 round of consolidation only accelerates the importance of this strategy. Our vision for the 3rd generation of analytics now seems even more fitting, more timely and from a personal point of view, more satisfying. Just remember, you heard it here first.

How Companies Can Take Advantage of the $3.7 Billion Robotics Opportunity

IDC recently predicted the worldwide robotic process automation (RPA) software market will total $3.7 billion by 2022.

That’s because people in departments such as finance and human resources (HR) are realizing that RPA is not the next big thing. It is the new normal, as bots continue to boost efficiencies, customer service, and cost-savings. Indeed, these are the top reasons why companies are adopting artificial intelligence (AI), according to Gartner research analysts.

I jumped at the chance to see RPA in action last month at SAP TechEd Las Vegas. In a video demonstration, Meijie He, IT IRPA expert at SAP, showed how developers can create effective SAP Intelligent Robotic Process Automation bots running on SAP Cloud Platform.

The Hottest Industries for RPA

Banking, insurance, and healthcare are among RPA’s biggest early adopters, and it is easy to see why. Well-trained bots can quickly sift through millions of financial transactions and share suspected fraud alerts — far faster than humans. People take over to do what humans do best: using judgment to resolve potential problems. The same goes for the insurance industry. RPA can help manage claims faster by focusing on the most repetitive tasks, leaving the judgment calls and relationship-building to humans. Healthcare is a poster child for RPA’s promised outcome. Doctors could spend more time talking with patients and addressing their healthcare concerns than filling out redundant forms.

The Truth About Building Bots

While fears about bots replacing humans persist, putting RPA to work for businesses takes a hefty dose of thoughtfulness. He explained that companies first need to figure outwhere RPA could make a real difference. In IT parlance, these are called use cases. Broadly speaking, there are two types: fully automated scenarios that do not require additional human input, or partially automated processes that involve humans in some steps. Regardless, bot IQ and efficacy depend on the ability to bring in data from all kinds of places. Content could be anywhere and usually is, including documents in software applications in various systems inside and outside of the organization.

“In typical use cases, you have to enter the same data into several instances of systems,” said He. “For example, with shared service centers, which are common in industries like healthcare, insurance, and banking, you have to enter purchase requisition information into several systems. Another use case is finance, where you have to collect invoice numbers from different systems. These scenarios can be automated to improve accuracy, save time, and increase overall productivity.”

Bots Can Solve Problems in Every Industry

Finance, HR, and customer service departments cut across all industries – each bursting with time-consuming processes ripe for RPA intervention.

“Bots can automatically send customer support tickets to the right place for faster resolution,” said He. “For any department, bots can more quickly pull data from different systems to create one consolidated report with accurate, updated information.”

SAP recently used SAP Intelligent Robotic Process Automation to improve the company’s employee hiring experience. As a result, the bot was the ideal tool to collect employee and company information from various systems containing the data that was included in offer packages.

“We were able to easily configure the bot and embed it into the HR processes,” said He. “Now when we have a new hire or employee transfer, the bot collects and extracts the relevant data using a template, generates the offer letter, converts it to the required format, and after HR review, it’s sent the applicant. It’s particularly valuable in making sure the letter meets country-specific legal requirements.”

With a $3 billion opportunity, rethinking business processes with intelligent RPA is well worth the business investment.

Intelligent Automation: Breaking RPA and AI Silos

Artificial intelligence (AI) and Robotic Process Automation (RPA) have a lot in common. They’re both increasingly popular technologies, with enterprise installations accelerating year after year. They both promise to revolutionize companies striving for digital transformation. And they both, until now, have been relegated to silos within organizations, requiring highly skilled — yet scarce — practitioners to successfully deploy them.

The introduction of Automation Anywhere Enterprise A2019 eradicates that separation, capitalizing on the trend toward intelligent automation — the integration of AI, machine learning, and RPA. As evidence, nearly half (46%) of enterprises today have already deployed intelligent automation, according to an IDG study.

Integrating AI and RPA in a single platform

For the first time, RPA and AI can reside together in one web-based platform. RPA developers finally can collaborate closely with data scientists, and vice versa. And the results — truly intelligent automation — promise to be spectacular.

The Automation Anywhere Enterprise platform has always included IQ Bot, our cognitive tool that can process unstructured and semi-structured data to power intelligent automation of end-to-end processes. Now, using the drag-and-drop capability in Enterprise A2019, AI services such as decision, speech, language, and vision from third-party vendors such as IBM, Google, and Microsoft can be easily added to your workflow.

Enterprise A2019 also gives developers the power to rapidly build custom AI capabilities that are available for any business user to deploy. For example, if an insurance company wanted to intelligently automate its claims process, it could use Automation Anywhere Enterprise with IQ Bot to extract and digitize relevant data whenever a claim is submitted.

Then, it could send it to a fraud detection AI model built in the cloud to determine whether the claim was legitimate based on a fraud score. If additional analyses were needed, workers could run the data through a custom AI analytical model written in Python. Furthermore, a claimant could submit images of the car damages that could then be sent to computer vision AI models to determine the estimate of the damages.

All of that can be done in Enterprise A2019 and be easily used by any authorized claims adjuster anywhere — because it resides in the cloud with an intuitive graphical interface.

Democratizing AI and RPA

The graphical user interface of Enterprise A2019 makes it easy for businesses to deploy RPA with AI on their own, without IT involvement. AI and RPA will finally be truly democratized, driving whole new levels of productivity for businesses.

It’s important to note that Enterprise A2019 does not replace human workers. It simply gets two previously separate functional areas collaborating. Together, they’ll have a much greater impact on your business. In this way, the Enterprise A2019 platform becomes an orchestrator for AI technologies — and a logical way to incorporate AI into business decisions.

Crowdsourcing AI to get truly intelligent automation

Taking this to the next level, intelligent automation integrated with AI will soon be available through crowdsourced bots sold in the Automation Anywhere Bot Store. Businesses will be able to get Digital Workers with AI skills directly from there. No-fuss, no coding, no modeling required. Integrated AI and RPA at your fingertips, ready to work for you.

Most importantly, Enterprise A2019 will act as the launchpad for truly intelligent automation. It will spark the next revolution in the workplace, as it will drive many more tasks to be automated — even when decision-making is involved — the way the first PCs changed virtually everything about the way we worked.

The only difference is, this will be a quiet revolution. To your workers, it will feel more like a natural evolution that will put you on the path to successfully building a modern, healthy, efficient, and happy human-plus-Digital Workforce future.