With air travel and air transportation business experiencing tremendous growth post-covid, managing and improving customer satisfaction and sentiment has become a priority.

Understanding customer’s wishes and tracking their comments is essential to releasing higher value products and services.

Staying connected with customers, monitoring brand reputation, and staying ahead of the competition is paramount.

This is where the power of social media analytics comes into play.

Brandwatch is one of the world’s leading social intelligence companies. Using Brandwatch’s social media analytics, you can measure awareness of your airline brand, customer service, reputation,  customer behaviour, preferences, sentiments, competitors, and engagements that work.

Register and attend our Free Webinar to discover the transformative potential of social media analytics using Brandwatch and how it can assist airlines towards success in today’s competitive digital age.

We look forward to you joining us for the session.

When: 22nd June May, 2023

Time: 2:30 PM SGT (GMT + 8)

Where: Online

Cost: Free